Frequently Asked Questions

Have questions about our NEMT and non-emergency transportation services in the Washington, D.C. metro area? Check out these Frequently Asked Questions.

1

WHAT IS NON-EMERGENCY MEDICAL TRANSPORTATION?

2

WHO CAN USE NEMT SERVICES?

3

WHAT TYPES OF TRANSPORTATION ARE OFFERED?

4

HOW DO I BOOK A RIDE?

5

HOW IS NEMT SAFER THAN OTHER FORMS OF TRANSPORTATION?

6

IN WHAT STATES ARE THESE SERVICES OFFERED?

7

HOW MUCH DOES A TRIP COST?

8

WHO PAYS FOR NEMT?

9

WHO PROVIDES THE TRANSPORTATION?

10

HOW DO I CANCEL A TRIP?

11

IS THERE AN AGE REQUIREMENT?

12

WHAT TYPE OF VEHICLES DO YOU USE?

13

WHO CAN RIDE WITH ME?

14

HOW DO WE GIVE BACK TO THE COMMUNITY?

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